The touchpad is the main point of navigation in a laptop. It certainly feels crippling when you can’t use your HP Envy touchpad. Navigating through the laptop menu becomes tedious and frustrating. This issue is not unusual, and it’s a pain in the ass for many users.
Is your HP Envy laptop touchpad unresponsive? Don’t panic. There are some practical solutions you can explore to get your laptop touchpad to work again. You won’t need to buy a new laptop, and the worst scenario is to repair a part, which is rare in most cases.
This article reveals proven troubleshooting methods you can explore to fix your laptop quickly without stress or trouble. If you’re ready, follow along and ensure you don’t miss any part.
HP Envy Touchpad Not Working: Possible Causes
The possible causes of this problem are not far-fetched. Majorly, software and hardware issues are the causes of this problem. For clarity’s sake, below are the significant factors that cause the touchpad problem in HP Envy Touchpad:
- Disabled Touchpad
- Malicious software
- The outdated system or touchpad driver
- Glitches or malfunctions
- Faulty touchpad
HP Envy Touchpad Not Working: How To Fix
The touchpad problem is mostly not a complicated issue. Having the proper troubleshooting steps will quickly fix it without hassle. We’ve listed below practical troubleshooting methods to diagnose the problem and have your touchpad working effectively again.
1. Enable Your Keyboard
Certain vital combinations or functions on your HP computer can disable/enable the touchpad. While operating the computer, you might have disabled your keyboard by mistakenly pressing this combination. As such, your touchpad will stop functioning. You’ll need to enable your touchpad again before it can start working. Therefore, search for Fn and F3 keys and press them simultaneously. Your touchpad should be enabled and start functioning immediately.
If otherwise, you’ll need to inspect another possible means you might have disabled your touchpad by accident. Check your touchpad. If you can find a small glowing orange light at the top left corner of the touchpad, that indicates you have disabled the touchpad. You will need to double tap the light to enable the touchpad again. Afterward, your touchpad should restore its functionality.
Furthermore, you can re-enable the touchpad manually by using the touchpad driver settings. To use that:
- Press the Windows + I keys simultaneously
- Navigate to the Device section
- Click on the touchpad menu and jump to the Additional Settings option
- Then, open the Touchpad settings window
- You can now toggle the Touchpad settings on or off from there.
2. Restart Your Laptop
If the key combinations didn’t work and you couldn’t find any glowing light on the touchpad, the next troubleshooting tip to explore is rebooting the laptop. A reboot usually fixes minor glitches or one-time malfunctions in a computer. It provides a new user session and a clean state.
So, if you haven’t tried rebooting your laptop, do it now. If you don’t have an external mouse, press the Ctrl+Alt+Del key simultaneously. Use the tab button until you highlight the power symbol. Press Enter to restart your laptop and allow the restart complete before trying your touchpad again.
Another troubleshooting tip that works is hard restarting the laptop by pressing the power button until the computer turns off and on back again. However, this is not entirely recommended because it can lead to data corruption in opened files.
3. Check For Driver Updates
An outdated or corrupted driver is another critical factor that affects the HP Envy touchpad functionality. It could be that your touchpad needs the latest version of drivers to work again. You can download drivers successfully from the manufacturer’s website, through windows updates, or use a third-party app.
If you can’t use an external mouse also, follow the instructions below to download and install the latest driver on your computer:
- Press the Windows + R key to launch the Run dialog
- Type devmgmt.msc in the window and click on Enter
- Expand the “Mice and other pointing devices’ window. Without an external mouse, use the tab key on the keyboard for navigation. Also, use the right arrow key to expand the Device window
- Select the Synaptics device and press Enter
- Tab the window till the Drivers tab opens
- Click on the Update Driver, then select the Automatically update the driver option
When the process completes, unplug all external devices and restart your computer.
However, if you’ve never updated your laptop drivers or are unaware of this process, you can use third-party apps to update your laptop. This software will scan your computer and detect the necessary drivers it might need before downloading them accordingly. They save you the time and stress of searching for updates.
Alternatively, you can update your device drivers from the manufacturer’s website. If your computer can’t automatically update the drivers. It indicates the files might be corrupted. You can update your device driver from the HP official website as follows:
- Open your internet browser
- Jump to Hp official website
- On the site, search for the latest driver for your device. However, ensure you download the ones that are compatible with your laptop.
- Click on Download and follow the on-screen instructions to complete the process.
Restart your laptop afterward and test the touchpad.
4. Contact Manufacturer’s Support
This article contains proven and practical solutions to fix the HP Envy laptop touchpad not working issue. If none of the methods above work, you can factory reset your HP laptop to check if the problem will be resolved.
However, ensure you have backed up important files and data before you restore your PC to factory settings because the process will completely delete files and return the system to how it came from the box
Ultimately, this method should fix the problem. In cases where the problem persists after restoring to factory settings, there’s a high chance your laptop touchpad is entirely faulty. Seek the help of a professional for repair or contact your manufacturer’s support for further information or assistance.