Laptop touchpad problems are common, not only on HP laptops but also on other laptop brands. So, we say you shouldn’t resent your HP Pavilion laptop. Touchpad issues occur because of users related faults and hardware and software problems. Therefore, you can’t be so sure the problem isn’t your fault.
However, whichever factor is the cause, we are here to liberate you from this touchpad problem that could ruin your schedule. This article will explain why your HP Pavilion touchpad is not working and practical solutions to tackle the problem. Best believe at the end of this article, you will have found a solution to your laptop.
So, sit back, relax and follow along.
HP Pavilion Touchpad Not Working: Likely Causes
Several factors can contribute to your HP Pavilion Touchpad not working. As we’ve established above, the causes can be categorized into hardware, software, and user-related problems. Explicitly, below are the likely causes of this problem on your laptop:
- Disabled touchpad from key combinations
- Outdated version of touchpad drivers installed
- Unresolved hardware issues
- Incorrect touchpad settings
- Malicious Softwares
HP Pavilion Touchpad Not Working: How To Fix
We have you at heart. Therefore, we have curated below simple troubleshooting methods to help you fix your touchpad that’s not working. Unless you have a touchscreen laptop, you will need an external mouse as the troubleshooting tool for some methods. Ensure you follow the steps diligently to ensure it fixes your laptop touchpad.
1. Unlock Your Touchpad
Maybe you don’t know, most laptops have functions or keyboard combinations that can disable/enable the touchpad. Sometimes due to these key combinations uncertainty, the touchpad may have been disabled by mistake while operating your laptop. In the case of your HP laptop, it uses a key combination on the lock button on the touchpad to enable or disable it.
Fortunately, you can enable your touchpad with several methods if it’s indeed locked. The simplest way is using the key combination method. Just search your keyboard for the Fn and F3 keys. The Fn key is usually located beside the control key at the bottom left corner. Once you find these keys, press them simultaneously to unlock your touchpad
However, if your touchpad isn’t working yet, inspect the touchpad. There’s usually a circle button(touchpad light) at the top-left corner. If you double tap it by mistake, the touchpad will lock. If the circle button is the cause of the problem, you’ll see it display an orange or red light on the touchpad. Double tap the circle button to unlock your touchpad. If the light is turned off, your touchpad is unlocked, and you can start using it again.
Alternatively, you can unlock your laptop touchpad through the touchpad settings as follows:
- Click on Windows + X keys on your laptop keyboard
- Go to the Settings and click on the Devices option in the Settings tab
- Choose Mouse and Touchpad
- Select the Additional Mouse option and enable the Touchpad
Afterward, reboot the laptop and check whether the touchpad problem is resolved.
2. Update Your Touchpad Driver
If your touchpad driver is outdated, you should update it immediately as it could be the reason your laptop touchpad is not working. Furthermore, a corrupted driver can have the same effect as well, hindering the functionality of your touchpad.
So, you’ll need to reinstall the laptop driver, then update it accordingly. You can update the touchpad driver through the official website of your manufacturer. Below are the simple installation steps:
- Go to the Hp official website
- Search for the latest driver for your touchpad. Ensure the touchpad is compatible with your Hp laptop
- Next, follow the on-screen prompts to download and install the laptop driver
Once the installation process is done, try to use the laptop and check if the touchpad is now working fine.
If you have the latest driver version on your laptop, perhaps the driver is corrupted. Uninstalling and reinstalling the driver will fix this problem. Follow the simple steps below:
- Press the Windows + R keys to start the Run dialog
- Type Control into the prompt and press Enter
- Click on the Control Panel and navigate to the Device Manager window
- Now, increase the mouse and other devices
- Right-click on the Touchpad Option and click on Uninstall
- Press Yes to confirm the choice
Let the uninstallation process run. Afterward, restart the laptop to save all the changes. Windows should automatically reinstall the default driver, fixing the touchpad problem. If Windows doesn’t install it, you can go to the HP official website to download and install it.
3. Clean Boot Your Laptop
Software disruption often conflicts with the mouse and touchpad properties. Consequently, the touchpad might stop working. This problem might be the case for your laptop. However, you can fix this problem by running a clean boot. A clean boot can successfully tackle the HP touchpad issue, especially if you’re running Windows 10. follow the simple steps below to run a clean boot:
- Press the Windows key + R to launch the Run dialog
- Type msconfig in the prompt and tab Enter
- Go to the General tab and choose Selective Startup
- Uncheck load startup items
- Then hide all Microsoft services and click on Disable All
Restart your laptop for the changes to save and check your touchpad.
4. Run HP Diagnostics
If the problem remains, it is high time you ran a diagnostic on your laptops. The diagnostics tools can help resolve this issue of the touchpad not working. You can follow the simple steps below to run HP diagnostics correctly:
- Search HP PC diagnostics for Windows on your HP laptop
- Click on Systems tests from the main menu
- Select the System Fast Test tab
- Then, run the test only once
- Before the test begins, the required time for the test will display on the screen. Ensure you take note of it and should not interrupt.
Once the test is successful, you can restart the laptop. Afterward, your touchpad should start working correctly again.
5. Contact Your Manufacturer’s Support
If none of the above methods could fix your HP Pavilion laptop, you may face some rigorous hardware issues. Do not hesitate to contact the HP support system for further information or help.