The Lenovo mouse touchpad problem is common but doesn’t require an overly complex method to fix it.
Is your Lenovo mouse touchpad not responsive? Then you’ve found a goldmine as you stumbled on this article.
This article contains proven troubleshooting methods to help you fix your Lenovo mouse touchpad that’s not working without stress or hassle.
Lenovo Mouse Touchpad Not Working: Possible Causes
If your Lenovo laptop mouse touchpad is not working, it could be due to the following reasons:
- The Touchpad is disabled
- Missing or outdated system drivers
- Conflicts with external devices
- Faulty hardware components
Lenovo Mouse Touchpad Not Working: How To Fix
As we’ve established, there are many possible causes of this mouse touchpad problem on your Lenovo laptop. Hence, there are multiple ways to fix it. You might need to try numerous steps before your mouse touchpad starts working again. But don’t worry, we’ve compiled practical troubleshooting steps you can apply to fix this problem. So, follow along in the order in which we’ve arranged them till one will restore your mouse touchpad functionality.
1. Enable Touchpad
The first thing to do if your touchpad stops working is to check if it is not disabled. Most Lenovo laptops have shortcut keys or functions that disable and enable the mouse touchpad.
However, most users are unaware of these keys, and you probably don’t know either. As such, while operating your laptop, you might have pressed these keys unknowingly, especially if you are using keys within the area.
Consequently, your touchpad will disable, and you won’t be able to use it. To fix this problem, you’ll need to enable your mouse touchpad again by pressing this shortcut key or function.
If your computer has this shortcut key, it will likely be assigned to one of the function keys within the top row on your laptop keyboard. Search for the key with a touchpad icon and the Fn key on your keyboard. Now, press these two buttons together to enable your touchpad again. I.e., FN+ F7
You can also enable the mouse touchpad in the Windows settings, but you will need to use a Trackpoint or external mouse. If your Lenovo laptop has a TrackPoint, a small pointing stick located between the G and H keys, you can use it to troubleshoot the problem. Follow the step below:
- Go to Start Menu
- Select Settings, then choose Devices under the Settings window
- Click on Touchpad and ensure the switch is turned on.
2. Check Touchpad Settings
Some specific touchpad settings on your laptop can also affect its working condition. For instance, the touchpad sensitivity may be set too low. As such, your touchpad will hardly feel your touch or receive a signal, making you think the touchpad is faulty. You will need to adjust some settings for the touchpad to clarify if the problem isn’t coming from there. You can also change specific touchpad settings, including touchpad speed, acceleration, tap dragging, e.t.c. Therefore:
- Go to the Start menu on Windows
- Type Touchpad in the search box and press Enter
- Select Touchpad Settings
- Use the drop-down list to twerk the touchpad sensitivity
- Modify all other Touchpad Settings accordingly.
If you have problems with scrolling, navigate to settings> Devices and select mouse. Then adjust the scrolling settings accordingly.
3. Restart Your PC
You should also consider rebooting your laptop to fix the problem. Rebooting will clear any minor glitches or technical hiccups and enable the trackpad. It could be that a program is affecting your computer and making it hang or freeze, thus preventing the touchpad from working well too.
In all these cases, a simple reboot will fix the problem and enable your touchpad. If your laptop is unresponsive, you can force-stop your computer by pressing the power key till it turns off.
4. Update Touchpad Driver
If your Lenovo touchpad problem isn’t from hardware issues and incorrect touchpad settings, then it’s from a software problem. The first step to addressing the software problems is to check if the latest touchpad driver is installed on the laptop. The typical software problem your touchpad could have is an outdated or corrupt driver. If your touchpad driver is outdated or corrupted, you need to change it immediately. To update or install the touchpad driver on your Lenovo laptop, follow the simple steps below:
- Open the internet browser on your laptop.
- Go to support.lenovo.com
- Go to the Search menu on the website and type your laptop’s model name
- It will take you to a page where you can access all services and resources available for your laptop
- Check the menu bar and select Drivers & Software
- Ensure the operating system shown on the page is correct with the one you run on your laptop
- Click on Mouse and Keyboard from the component menu
- You will see the available drivers for your OS. Click on Download and select Run
- Allow the download to complete, and you should be prompted to install the driver
- Follow the on-screen instructions to complete the process.
5. Disconnect External Devices
If you haven’t already, you need to get right of any external devices connected to your laptop. Sometimes, an external device might conflict with the touchpad, probably preventing it from working. So, disconnect all external devices such as dongles, USB mice, Bluetooth, and Tablets. Afterward, restart your devices and check if the touchpad is working.
Furthermore, when external devices like mice are connected, they often disable the touchpad. You’ll need to check the mouse settings to be sure the option is not set to disable the mouse touchpad when you connect an external device. Follow the steps below:
- Go to Start Menu and click on Settings
- Jump to Control Panel
- Select Hardware and Sound
- Click on Mouse and disable the option.
6. Contact Manufacturer’s Support
Are you still having problems? Then you’re probably facing a hardware problem. It could be that your touchpad is faulty. You’ll need to contact the Lenovo support system for further information or help. If your Lenovo laptop has a warranty, you might get it repaired without charges.