Samsung Chromebooks are ultralight devices that provide users with lightning-fast browsing and the ultimate experience. They are outstandingly portable and have long-lasting batteries to enhance productivity.
The major problem users have reported is the touchpad that stops working during the process of working. For most users, that’s the end of work because the touchpad is the major instrument for navigating the laptop.
If this is your present condition, we say don’t worry. This article contains effective solutions other users have used to solve their Samsung Chromebook touchpad problem. Explore these proven solutions also to fix your touchpad problem accordingly.
Are you ready? Let’s get started.
Samsung Chromebook Touchpad Not Working: Likely Causes
Several factors can cause issues with your Samsung Touchpad responsiveness. Below are the possible causes of the problem on your laptop:
- Touchpad is Disabled
- Clogged Touchpad
- Corrupt or Outdated drivers
- Bad software
- Conflict with External devices
Samsung Chromebook Touchpad Not Working: DIY Fixes
Irrespective of the causes of your Samsung Chromebook Touchpad problem, there are specific solutions to tackle it accordingly. Below are proven solutions to help fix your Chromebook touchpad problem.
1. Reboot Your Chromebook
Restarting or restarting your computer is a ubiquitous debugging procedure that repairs most technical issues and may also repair your touchpad. When you restart your Chromebook, you allow it the chance to reload and launch apps properly, which fixes any faults or glitches.
However, remember that the reboot procedure means you’ll totally restart your Chromebook rather than solely closing the lid or putting it to sleep. You can reboot your Chromebook by performing the following steps:
- Please look for the Time icon in the lower right and click it to access the Quick panel menu.
- To turn off your Chromebook, use the shutdown button.
- Wait patiently for a few seconds before restarting it.
Alternatively, To switch off your Chromebook, press and hold the refresh key, then click the power button. Allow it to sit for a minute before restarting.
2. Adjust Touchpad Settings
You can click or change your scrolling direction by tapping your touchpad. Follow the steps below to do it:
- Select the Time at the bottom right of the screen
- Choose Settings
- Select Touchpad in the “Device” section (or Touchpad and mouse).
- Tweak the way your touchpad performs:
- Turn on or off tap-to-click.
- Enable Tap dragging.
- Turn on or off the Touchpad acceleration.
- If you use a mouse, switch your principal mouse pointer.
- Adjust the speed at which your cursor moves: Slide the sliders next to “Mouse speed” or “Touchpad speed.”
- Select the type of scrolling: Disable or Enable Reverse
3. Deep Clean The Touchpad
If rebooting the touchpad does not solve the problem, you should try and clean it. Touchpads can become sticky over time and stop working if not cleaned regularly. Dirt or dust could have become trapped inside or beneath the touchpad, impairing operation. In that instance, a thorough cleaning should resolve the issue.
It is analogous to physically cleaning your laptop. Using a soft or microfiber cloth, gently clean the touchpad to remove any dust, oil, or filth. Alternatively, pressurized air can be used to blow out dirt trapped behind the touchpad
4. Remove Any External Devices
Some external gadgets may be interfering with the functioning of your touchpad. Some have faults, glitches, and obsolete drivers, which might indirectly impact your system’s performance. So, unplug all external devices, including the mouse, headphones, dongles, USB drives, and so on.
If the problem remains, connect only an external mouse. The probability is remote, but using a USB mouse for roughly 15 minutes could restart the touchpad. If your USB mouse stops working, you know the problem is considerably worse.
5. Drumroll The Touchpad
The issue could be that you’re not putting enough force on the pad, causing the device to miss signals. A Drumroll may snap your Chromebook touchpad and restore its functioning. A drum roll will also help to remove dirt and debris from the touchpad. So, tap your fingers on the trackpad for a few seconds till it regains functionality.
6. Modify User Profile
It’s likely that your touchpad issue is isolated to a single profile and that it works fine on other users’ profiles. If you have numerous user profiles, you can switch between them or create a new one. You must sign out of your current user profile and create a new one.
- In the bottom-right corner of your Chromebook, press the Time Icon.
- Click the “Sign out” button.
- Select a new profile by clicking on Change profile.
If the new profile works properly, you can remove the old one. However, before deleting the user profile, make a backup of your files.
7. Explore The Guest Mode
When the problem exists in all user accounts, you should try the Guest mode. The Guest Mode allows you to avoid this problem. When the login screen appears following the booting procedure, you can enter Guest Mode. To begin the Guest Mode, use the keyboard to navigate. Follow the easy steps outlined below:
- Hold down the Power key on the keyboard.
- A pop-up menu will display; use the arrow buttons on your keyboard to select the Sign out option.
- To confirm, press the Enter key.
- Use the Tab key to navigate the Guest Mode when the login screen appears.
- Then, to enter the Guest Mode, press the enter key.
Now, try using your touchpad. It should be functioning properly
8. Chrome OS should be updated
Outdated Chrome OS is another big source of the touchpad issue. It can potentially disrupt the entire Chromebook operation, including the touchpad. You should update your Chrome OS to resolve this issue and remove any other problems or malfunctions. The Chrome OS can be updated as follows:
- Navigate to the Chromebook’s Settings menu.
- Locate and select the About Chrome OS option.
- Select the “Check for Updates” option.
- Now, download and install the most recent update.
After updating Chrome OS, your touchpad should start working again.
9. Contact Manufacturer Support
Does the problem persist? If yes, it could be because of some rigorous hardware issues. Ensure you contact your manufacturer’s support for further diagnosis.