Samsung is a reputable brand that produces quality gadgets and appliances and thus has their names etched in people’s hearts. When it comes to making wireless printers also, they are one of the leading brands.
However, wireless printers often run into technical errors and glitches. As with most printers, The most common issue on a Samsung wireless printer is “Samsung Printers can’t connect to WiFi.”
If you’re encountering this issue, you have come to the right place. In this guide, we’ll share proven solutions for fixing the WiFi connectivity issues in a Samsung Wireless Printer.
Let’s get started.
Samsung Printer Not Connecting To WiFi: Likely Causes
Before delving into the possible solution for fixing the connectivity issues, we must clarify the possible causes as it will help us make the proper diagnosis. Your Samsung Printer may be having a WiFi connectivity issue because of the reasons below:
- Random glitch or malfunction
- Wrong password connection
- Weak signal strength
- Wrong WiFi channel or frequency
- Incorrect configuration settings
- Security software
Samsung Printer Not Connecting To WiFi: How To Fix
So many things could have gone wrong, thus affecting your Samsung Printer connectivity issue. Below we’ll highlight possible fixes for this problem. Follow along as we start from the simplest and build it way up.
Firstly, before we begin any troubleshooting methods, double-check your Printer and the router and be sure they are both turned on. If they are, try the following methods below:
1. Restart All Devices
Whenever there’s a connection problem on your Samsung Printer, the first thing is to reboot your printer, router, and computer. It might sound cliche, but a simple restart can resolve the connection problem. You can reboot the router and computer by switching them off and on again after a few minutes. You can follow the steps below to reboot your Samsung Printer the right way:
- Stop all pending work and remove the papers
- Switch off the printer and unplug the power cord from the socket
- Disconnect all the cables from it
- Let it be idle for about 5 minutes
- Reconnect the power cable and other cables.
- Try reconnecting again.
If the connection problem remains, go to the next step
2. Check The Password
Sometimes, your Samsung Printer will not connect to the router because you use the wrong password. When you try to connect your Samsung Printer, it will ask you for the network security key. So, ensure you input the right one. You can check your router settings to ensure the password you input is correct.
3. Check If The Printer Is Detected
Perhaps the computer does not detect your printer, so you can’t connect to it. This problem mostly happens on Windows 10. Follow the steps below to check if your Samsung Printer is detected or not.
- Go to Start Menu on your computer
- Jump to the Settings tab and click on it
- Select the Devices option
- Navigate to Printers & Scanners
- Look for your printer in the list
- If you can’t find it, then select the Add a Printer option
- Wait till your printer name displays and add it.
4. Check The Router’s Distance And Position
If you’ve applied all the changes above and your Samsung Printer still can’t connect to a WiFi network, perhaps you should inspect the distance between it and the router.
The distance between them should be minimal(within 8m-10m) without any obstructions or barriers so that the printer will receive strong wireless signals. If your printer gets the appropriate signal, there will be a consistent wireless connection.
5. Disable Security Software
If you have Antivirus or any other security software on your computer, it might be causing the problem for you. Antivirus software usually blocks connections between computers and gadgets, including the Samsung Printer. So, whatever security software you have on your computer, disable them and try reconnecting again.
6. Check Wi-Fi Frequency
The WiFi channel or frequency is an essential factor that determines if your Samsung Printer will connect to a WiFi network or not. This is a crucial factor because Samsung Printers only support the 2.4GHZ network band. If you set your router to 5GHZ, your Samsung Printer will not connect to the WiFi network. So, you need to check the WiFi-channel settings and ensure your wireless router is set to 2.4GHZ.
Furthermore, it would help if you were careful about using dual-band routers because they can lead to a 5GHZ channel, and the printer will have trouble connecting to it. If you possess a dual-band router, ensure you specifically choose the 2.4GHZ.
7. Check Wireless Connectivity
You should also confirm if your Samsung Printer is connected to the correct wireless network. Your Samsung Printer Connectivity may be affected, especially when you’ve been using the printer for a long time. Furthermore, Consider changing the router’s profile, including the password, security mode, and SSID.
However, when you change your router’s setting, you must reconfigure your printer accordingly so the wireless printing can work.
8. Update The Printer’s Software And Drivers
Updating your printer’s driver and firmware is another suitable troubleshooting method that works well. It helps fix bugs, vulneratives and also streamlines the network connectivity. Manufacturers release firmware updates regularly, so you can visit the Samsung website to download one and install it accordingly.
You should also check if the wireless adapter driver is installed correctly. The steps below will help you with the diagnosis:
- Go to the Start Menu on the Desktop
- Select Device Manager. You can search for it in the search box
- Navigate to Network Adapter.
- Right-click on the Wireless Adapter and uninstall it.
- Then download and install the latest one from the Samsung website. Ensure the one you download is for your printer’s model.
9. Check IP Address
Your Samsung Printer IP address settings is another crucial factor to consider. There are two settings you can use; Static and Automated. Ensure you manually choose the static IP address settings on the network.
If your Samsung Printer isn’t still connecting with the WiFi, you can print a network configuration report of your printer.
10. Contact Manufacturers Support
When all the above troubleshooting tips fail, as the last option, do not hesitate to contact the Samsung customer support system. They will offer you a more in-depth diagnosis method to solve the problem.